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Buying A Service, How Difficult Is It?

Buying A Service, How Difficult Is It?

Before discussing services procurement let’s answer the question What are services? A service has been defined as “any activity or benefit that one party can offer to another that is essentially intangible and does not result in the ownership of anything” (Philip Kotler). Some obvious examples include call-centre, cleaning, transport & logistics and IT services: something is ‘done for you’, but…

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Achieving value for money

Achieving value for money

Achieving value for money   Cost reduction strategy   Cost reduction will be a key objective to support the financial goals of the firm (profitability, liquidity, return on capital invested and so on), even in the public sector (with goals such as value for money service provision and efficiency targets). It will be the cornerstone of business strategies based on…

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How to be CIPS Certified

How to be CIPS Certified

How to be CIPS Certified   Every organisation relies on buying things to run their business and as buyer you’re in an extremely powerful position. But because buyers often operate behind the scenes, many people aren’t aware of procurement and supply as a career choice. Top buyers are in huge demand around the world and can achieve extremely high positions…

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The meaning of purchasing

The meaning of purchasing

The meaning of purchasing   Doesn’t everyone know the meaning of purchasing? We all do it every day: purchasing food, newspapers, clothes, petrol, life assurance, transport services and a thousand other things. What’s more, many readers of this Course Book will already be doing it in a professional capacity in the course of their jobs: purchasing materials, components, services and…

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